linkedin customer service foundations course

Teamwork Foundations Linkedin Learning Answers Quiz 6 Ask them to monitor themselves to make sure that they remain positive, or at least not show if they’re feeling pessimistic.Make it a game to never say anything negative, even in the most testing situations.Get others to point it out if you do say anything negative.How can you encourage your team to maintain a collective, positive attitude? by discussing negative thoughts with the team.by making it a game and asking others to help.by taking action against those who confront him.by analyzing himself in a Johari diagram.If Alfred is prone to negative thinking, how can he attempt to avoid it? Most speakers are sloppy in their delivery.Speakers are sometimes too fast with their thoughts.Your own thoughts can outpace the other person’s speech.You have to imagine what the intentions of the speaker are.

Why might listening be difficult for you? Teamwork Foundations Linkedin Learning Answers Quiz 5 Holding onto emotional baggage or things that irritate you about your team is actually productive, because it keeps you on your toes and aware of what’s really going on. by recognizing that they are not personal attacks.by discussing with her team and exposing the errors.How can she get past the indiscretions and forgive? Maria has trouble moving on from slights that her teammates commit. How can Emily learn more about her blind spot?

Teamwork Foundations Linkedin Learning Answers Quiz 4Įdvina tends to hide many of her personal characteristics and beliefs because of timidity.

as a problem with individual personalities.

How should you best view conflicts when they arise?

Add as many team members as are willing to join.

When managing your team, how should you decide on the best size?

Consider the strengths of the individual.

Avoid all interaction with the individual.

Get the individual dismissed from the team.

If you have to deal with an individual that you find annoying, how can you improve the situation? Which of the bad behaviors is she exhibiting?

by suggesting that someone become deliberately critical of the planĭoris is completely arrogant and immune to criticism.

In Fred’s team, many individuals seem to be simply going along with the plans because they are either comfortable or lazy. Teamwork Foundations Linkedin Learning Answers Quiz 3

by analyzing the system until he is completely sure.

Pedro spots several problems with his team’s current plan of action. In which phase of a project are these types of skills most useful? Which kind of person can work effectively through repetitive tasks?īob’s main skills relate to blue-sky, creative thinking.

so each team member can help refine or clarify the vision.

so each team member can determine how they’ll contribute to team success.

Why is it important to have a vision for success?

Demand that the team leader issue a vision statement.

Ask the leader to clarify the long-term goals.

Form a coalition with other team members.

Point out deficiencies in the current objectives.

What should you do to help the leader with vision? Teamwork Foundations Linkedin Learning Answers Quiz 2

Virtual working reduces the amount of teamwork.

Imperfections give you grounds for dismissal.

Imperfections can bring education and experience.

Imperfections are inevitable, but give people a chance to excel.

Why should you embrace imperfections in others? Teamwork Foundations Linkedin Learning Answers Quiz 1 Teamwork Foundations Linkedin Learning Answers by

Linkedin customer service foundations course